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Friends and Family Test

We would like you to think about your recent experiences of our services.

Please tell us if you were a Private Patient or NHS Patient

How likely are you to recommend our dental practice to friends and family if they needed similar care or treatment

In the box please give the reason for you previous answer.

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You said, we listened:

Responses to date via the Friend & Family Test (F&FT) indicate we have been already listening.

It is a pleasure to see such a volume of positive feedback regarding our service and staff. The patient’s positive outcome is our objective.

Patients are responding that they are ‘extremely likely’ to recommend this practice. We have received complimentary feedback regarding our professional staff and their approach. Friendly staff are making patients feel welcome and left informed prior to starting treatment, prompt and accommodating service & fantastic oral hygiene support.

We welcome patient’s ongoing feedback and strive to continue in meeting these expectations. All constructive feedback is welcome.

To ensure the quality of service is maintained patients can continue to provide feedback by using the iPad provided in the practice or by going online to our website.